Server Support
Our server support package is the core of our business. We know Microsoft and Linux servers inside out - including the various server applications that go with them.
Our packages include:
- Emergency Callout within 2 Hours
- 9-5 Telephone Helpdesk
- 24 Hour Email Support
- 24 Hour Remote Support
- Antivirus / Malware protection
- Security Updates
- Managed Backup and Restores
Free Trial
We're confident that you'll be delighted with our Server & Network Support Package - and to prove it, we'll offer you a 3 month free trial.
At the end of each month, we'll get in touch and ask if you're happy with the service. If you're not, we'll cancel the contract, no questions asked, and not charge you for that month.
Simple, easy - you have nothing to lose!
Great, professional 24/7 Support
- Ebrahim S, Accountant (more)
Emergency Callout within 2 Hours
We promise to be with you within 2 hours of you reporting a problem if we can't fix it remotely. In most cases, we're there faster than that - because we know that every minute of downtime costs you real money.
9-5 Telephone Helpdesk
We have dedicated technical staff available during office hours to answer any query or address any problem you may have. We also provided free and impartial advice to our customers on any aspect of IT. Because you're speaking to real people who have developed a relationship with you, you'll always be speaking to someone who wants to, and actually can, help you.
Remote Support
Our technicians can, with your permission, connect into your computer and view your screen remotely. This makes it very easy to diagnose and fix problems over the phone - which is why 93% of our queries are fixed remotely within 5 minutes.
How much does it cost?
Give us a call to arrange a free site visit.